Shipping policy

Shipping policy

Last updated: 10 October 2026

Where we deliver
Worldwide.

How long it takes
Most orders arrive within 3-7 business days. Some countries and remote areas take longer, and customs checks can add a few days. We pass your order to our fulfilment partner within 1-2 business days, and it ships from their warehouse, which may be outside your country.

Tracking
We’ll email you a tracking link as soon as your order ships.

Costs, duties and taxes
Any shipping cost is shown at checkout. If your parcel crosses a border, your country may charge import duties or taxes. Local customs sets these, and the recipient pays them.

Lost or damaged parcels
If your tracking hasn’t updated for 10 business days, or your parcel arrives damaged, send us a message. We’ll follow it up with the courier, and if it’s lost or damaged we’ll send a replacement or refund you.

Wrong address?
Message us straight away. We can change the address until your order ships. If a parcel comes back because the address was wrong, we’ll resend it once you’ve covered the extra postage.